Welcome to Flowers Earlsfield, your trusted online flower delivery service in Earlsfield and its surrounding areas. These Terms and Conditions (“Terms”) set forth the rights and obligations that apply when you use our website and place orders for flower delivery. By accessing, browsing, or purchasing through our website, you agree to these Terms. Please read them carefully before placing an order.
Throughout these Terms, references to “we”, “us”, “our”, or “Flowers Earlsfield” refer to the owner and operator of the online flower delivery service. “You”, “your”, or “customer” refers to the user or purchaser of our products and services. “Website” means the flowers delivery service operated by us in Earlsfield and surrounding areas.
You must be at least 18 years of age to place an order on our website. By submitting an order, you confirm that you are legally capable of entering into binding contracts and that all information you provide is accurate and complete.
To purchase flowers or related products from Flowers Earlsfield, you must follow the online order process:
Once your order is placed, you will receive an automated confirmation email outlining the products ordered, delivery details, and a unique order reference number. Order acceptance occurs once payment has been processed and we have confirmed availability of the requested products. If we are unable to fulfil your order, we will promptly notify you and issue a full refund.
All products featured on our website are subject to availability. While we strive to replicate arrangements exactly as displayed, flowers are seasonal and subject to supply. Minor substitutions of flowers or foliage may occur. In such instances, we guarantee that any substitute items will be of equivalent value and style, maintaining the overall appearance of the arrangement. Vase, container, or packaging styles may also vary based on stock levels, but overall quality and aesthetic will be preserved.
We provide flower delivery services throughout Earlsfield and the surrounding neighbourhoods. During checkout, you must provide accurate recipient and delivery information. Please ensure someone is available to receive the order at the specified delivery address. In the event that the recipient is unavailable, we may attempt to deliver to a neighbour or leave the flowers in a safe place, at our discretion. We will endeavour to inform you should this occur.
We make every reasonable effort to deliver orders on the requested date. However, delivery times are not guaranteed and may be affected by traffic, adverse weather, or other unforeseen circumstances. We shall not be liable for delays outside our reasonable control, but we will communicate any anticipated issues and work with you to resolve them.
All prices listed on our website are in GBP and inclusive of applicable UK VAT. Payment for orders must be completed through one of our accepted payment processors at the time of ordering. We accept major debit and credit cards, as well as other online payment methods, as displayed during the checkout process. Your order is not confirmed until payment has cleared. We reserve the right to refuse any order or cancel transactions at our discretion, in which case any paid amounts will be refunded in full.
We use payment processing partners who employ robust security standards. We do not store your payment card details on our servers. By placing an order, you confirm that the payment method used belongs to you or you have authority to use it.
If you wish to cancel or amend your order, please contact us as soon as possible. Orders can usually be cancelled or changed up to 24 hours before the scheduled delivery date. Cancellations or changes may not be possible after arrangements have been prepared or dispatched.
If you cancel an eligible order within the stated timeframe, a full refund will be issued using your original payment method. For cancellation after dispatch, or requests outside of our notification timeframe, we retain the right to charge for the full order amount due to the perishable nature of flowers. Please review your order details carefully prior to finalising your purchase.
Due to the perishable nature of flowers, returns are generally not accepted; however, your satisfaction is important to us. If you are unhappy with your order, please contact us within 24 hours of delivery. We may request photographs of the delivered flowers and will assess each case individually. If we conclude that the product does not meet our usual high standards, we will offer a replacement or refund at our discretion.
It is your responsibility to ensure that the provided recipient details, including address and contact information, are accurate. We cannot be held liable for failed deliveries due to incorrect or incomplete delivery information. Please ensure prompt collection of delivered flowers to maintain their freshness. Once goods have been successfully delivered, responsibility passes to the recipient.
Our liability to you is strictly limited to the value of the order placed. We shall not be liable to you or any third party for any indirect, consequential, or incidental losses or damages, including but not limited to loss of opportunity, loss of goodwill, or emotional distress arising from the use of our website, delivered products, or non-delivery, except where such liability cannot be excluded by law.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or for any matter that cannot legally be limited or excluded.
All content, images, and designs on this website are protected by copyright and other intellectual property rights. No part of the website may be copied, reproduced, or distributed without our prior written consent.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. Please notify us of any unauthorised use or security breaches. We reserve the right to terminate your account at our discretion if we suspect misuses or breaches of these Terms.
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website. Please review the Terms periodically to ensure you are aware of any updates. Your continued use of our website and services following any changes will constitute your acceptance of the updated Terms.
These Terms and your use of Flowers Earlsfield are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or connected with these Terms will be subject to the exclusive jurisdiction of the English courts.
If any provision of these Terms is deemed unenforceable or invalid under applicable law, such provision shall be modified to the extent necessary to ensure its enforceability, while the remaining provisions will remain in full force and effect.
If you have any questions or require assistance regarding your order, our team is available to help. Please refer to the Contact section on our website for the latest methods of communication.
These Terms and Conditions apply to all customers ordering flower delivery services from Flowers Earlsfield, whether you are located in Earlsfield itself or in the nearby surrounding areas we service. By placing an order, you acknowledge and accept applicability of these Terms to your purchase.
Thank you for choosing Flowers Earlsfield for your online flower delivery needs. We are committed to providing a professional, reliable, and high-quality floral gifting experience every time you order.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Earlsfield, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Earlsfield.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
